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Our Complimentary Services
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Flight Booking Update:
Due to recent DOT policy changes, we no longer offer flight booking services at this time. However, we remain dedicated to providing exceptional assistance with airport ground transportation.
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Airport Ground Transportation for Vacation Packages
Before you can kick back and start enjoying your vacation, getting to your destination smoothly is key. That's where we come in! We're here to take the hassle out of travel by assisting our clients with booking and arranging airport ground transportation to and from their resort.
Please keep in mind that this service is exclusively offered for package bookings. So sit back, relax, and let us handle the logistics while you focus on making memories!
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Ticket Purchasing
When planning your theme park visit, getting the right tickets is key. Disney and Universal offer various options, so choosing wisely is crucial. Missing out on experiences like the Hogwarts Express or Disney's fireworks due to ticket oversight can be disappointing. Trust our Travel Advisor to select the perfect tickets option for your vacation package, ensuring you make the most of every moment.
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Personalized Resort Booking
Choosing the perfect resort can be overwhelming with so many options at Disney World and Universal Orlando. That's where our dedicated Travel Advisor, Angel, comes in. Angel specializes in finding the ideal resort tailored to your needs and budget. With her extensive knowledge, she'll streamline the process, ensuring an stress-free experience.
Our Certified Travel Advisor will guide you to accommodations that align with your preferences, whether you seek family fun or luxurious amenities. Your vacation will be nothing short of magical.
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App Training & Setup
The My Disney Experience App (MDE) and Universal Orlando App have become essential tools for park visitors. Understanding these apps prior to your visit is crucial for effective trip planning. From ordering food to checking ride times and accessing reservations, these apps offer a range of functions.
To ensure our clients navigate these apps confidently, we provide exclusive training videos and personalized one-on-one sessions. Our goal is to ensure each client feels comfortable using all app features.
Additionally, we offer the convenience of setting up clients' park app accounts, seamlessly linking reservations and streamlining access to vital information within the app.
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Advanced Lightning Lane Purchases
With Disney World's new Lightning Lane passes, you can skip the standby line and join a shorter line for select attractions and experiences. Guests can purchase a Lightning Lane Multi Pass, a Lightning Lane Single Pass, or both to enjoy more magic in every moment of their day!
Guests of Disney Resort hotels and other select hotels can purchase passes up to 7 days in advance of their stay for their length of stay (up to 14 days). While other guests can purchase passes up to 3 days in advance of their park visit, for the total number of valid admission days on their ticket.
Our Travel Advisor will complete this step for our client’s wishing to purchase Lightning Lane Passes. Removing the stress of booking and allowing our clients to focus on the fun!
Important: This service is only offered for vacation packages and ticket only purchases of 3-days or more.
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Advanced Dining Reservations
When it comes to enjoying sit-down meals at Universal Orlando and Disney World, planning ahead is key. Dining reservations for Universal Orlando open 180 days in advance at 12 am, while Disney World reservations open at 5:45 am, precisely 60 days before your arrival date.
Our dedicated Travel Advisor will be up bright and early, working diligently to secure your desired restaurant reservations. While we strive to accommodate your preferences, please note that availability operates on a first-come, first-served basis. However, our proactive approach often allows us to secure reservations before our clients' vacations begin.
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Special Events & VIP Tours
Disney World and Universal Tours offer families a personalized and exclusive way to experience the magic of the theme parks. With a variety of options, guests can choose from park-focused to behind-the-scenes tours, uncovering secrets and park history. Led by knowledgeable guides, these tours offer VIP experiences, sharing interesting facts and trivia. They provide a unique perspective and enhance any vacation.
For clients wanting to include tours in their itineraries, our Certified Travel Advisor handles reservations, ensuring an stress-free experience.
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Ongoing Discount Monitoring
Disney and Universal frequently introduce enticing promotional deals throughout the year, offering additional savings to existing reservations. If such promotions occur, we automatically apply these savings to our clients' vacation packages whenever possible. This not only helps our clients save money but also saves them valuable time that would otherwise be spent contacting Disney's customer service—a process known for long wait times.
We take pride in successfully assisting numerous clients in securing significant savings, with some saving hundreds or even thousands of dollars on their vacations. Our primary goal is to help you and your family create unforgettable memories without straining your budget.
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Mobility Equipment Rentals
We're committed to ensuring all guests enjoy a seamless experience at the theme parks, especially those with mobility limitations. That's why we offer convenient booking services for ECV rentals, wheelchair rentals (both standard and large), and stroller rentals (single and double).
We're well-versed in Disney Parks' stroller measurement guidelines, ensuring your rental meets requirements for park entry. We'll arrange for your rental to be conveniently dropped off and picked up at your hotel, so you can focus on enjoying the parks and creating unforgettable memories.
Let us handle the details, ensuring your mobility needs are met with care and efficiency, allowing you to fully enjoy your park experience.
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Customized Itineraries
Navigating Disney World or Universal Orlando can be daunting, especially for first-time or long-absent visitors. That's why our Travel Advisor specializes in crafting personalized itineraries tailored to your unique preferences and needs. These itineraries serve as invaluable guides, offering helpful tips and tricks while granting you the freedom to explore at your own pace.
Accessible through the user-friendly Trip Plans Travel app, your detailed itinerary is conveniently available on your smartphone. Even without data or an internet connection, rest assured all trip details are readily accessible in a beautiful and easily comprehensible format.
Agent Certifications & Credentials: