FREQUENTLY ASKED QUESTIONS

Will I pay more if I book through an agent?

We take pride in our commitment to providing exceptional value to our clients. One way we achieve this is by not imposing a minimum package purchase price or charging any additional fees. Our primary objective is to ensure that you save money on your vacation rather than spending more. In fact, we go the extra mile to help our clients maximize their savings by leveraging special offers and promotions that are available.

You may be wondering how we can afford to operate without charging fees? The answer lies in the structure of the travel industry itself. When you book directly with companies such as The Walt Disney Travel Company and Universal Resorts & Destinations, the cost of travel planning fee is already factored into the overall price. By working with a dedicated travel agent like us, you have the advantage of benefiting from the expertise and personalized service of a professional travel planner, all while avoiding the additional expenses associated with booking directly. Choosing to utilize a travel agent is a wise decision, as it allows you to optimize the value of your investment.

Can a new promotional offer be added to a package after booking?

Yes! As a part of our complimentary services, we offer ongoing discount monitoring.

Disney and Universal frequently introduce enticing promotional deals throughout the year, offering additional savings to existing reservations. If such promotions occur, we automatically apply these savings to our clients' vacation packages whenever possible. This not only helps our clients save money but also saves them valuable time that would otherwise be spent contacting Disney's customer service—a process known for long wait times.

We take pride in successfully assisting numerous clients in securing significant savings, with some saving hundreds or even thousands of dollars on their vacations. Our primary goal is to help you and your family create unforgettable memories without straining your budget.

Do we offer park ticket only purchase?

If you're interested in booking park tickets without a vacation package, we can assist with some ticket only options!

  • Disney World: Ticket only purchase must be for 3 days or more

  • Universal Orlando Resort: Park-to-Park Tickets for 1 or more days

It's important to note that ticket-only sales have specific terms and conditions. These tickets are non-refundable and non-transferable, meaning they cannot be canceled or transferred to another person once purchased. To proceed with the ticket booking, the full payment will be required at the time of purchase. Additionally, please be aware that ticket-only purchases do not qualify for Disney's or Universal's Travel Protection, which is a coverage option available for vacation packages.

Rest assured that our Travel Advisor will guide you through the ticket booking process, ensuring that you have all the necessary information and understanding of the terms and conditions associated with ticket-only sales. We aim to provide a seamless experience while helping you secure the park tickets you need for your desired duration.

Payment Plans

We understand that making lifelong memories should be accessible to everyone, which is why we offer convenient payment plans for our clients. With our flexible payment options, you have the freedom to choose a plan that suits your financial preferences. In most cases, our clients have the opportunity to pay an initial deposit at the time of booking and then settle the remaining balance before the final payment is due.

To make the payment process even more hassle-free, we offer a range of payment options to accommodate your needs:

  1. Weekly or Monthly Payments: Upon your request, we can set up scheduled payments on a weekly, bi-weekly, or monthly basis. If you ever need to skip a payment, simply reach out to your dedicated Travel Advisor, and they will make the necessary arrangements.

  2. Pay As You Go: With this convenient option, you have the flexibility to message your Travel Advisor a specify the amount you would like to pay at any given time. This way, you can manage your payments according to your own preferences and financial situation.

Regardless of whichever payment option you choose, you will receive regular payment reminders and remaining balance invoices, allowing you to stay informed about your payment schedule and easily keep track of your account.

Why should I use Wave of the Wand Travel?

Choosing a specialized travel agency that focuses on Disney and Universal Destinations can truly make a world of difference in your vacation planning process. The remarkable vacation destinations created by Universal Studios and The Walt Disney Company offer unparalleled experiences, but navigating the intricacies of planning can often overwhelm visitors.

At our agency, we go above and beyond to help our clients save both time and money through our expertise in special offers and packages. Beyond the financial benefits, we are dedicated to providing comprehensive support every step of the way. We understand that booking a visit to these parks involves various crucial steps, any of which could lead to costly mistakes if overlooked. Rest assured, our Certified Travel Advisor Angel is there to guide you, ensuring you are well-informed about park news, updates, and all the essential details. With our assistance, you won't have to endure long hold times with impersonal call centers. Instead, you can simply reach out to us through a message or phone call, and we will promptly address your questions and concerns.

By working with us, you gain access to a wealth of knowledge and personalized attention. Our Certified Travel Advisor Angel is committed to delivering exceptional service, offering the convenience of direct communication and the assurance that your questions will be promptly answered. Take advantage of our complimentary services and explore our website to discover how we can create magic into every aspect of your vacation.

Agent Certifications & Credentials:

Eligibility for Disney’s Military Discount

Army, Navy, Marines, Air Force, Coast Guard, and Space Force

  • Current Military Members* (Active, Guard, and Reserve) – Required ID – CAC

  • Those retired from the Military*  (20+ year or medical) (Active, Guard, and Reserve) – Required ID – DD Form 2, 1173 or 1173-1

  • Honorably discharged veterans with 100 percent Permanent Service-connected disability (DAVPRM on Mil ID) – Required ID – DD Form 1173 or DD Form 2765

  • Involuntarily separated service members under the Transition Assistance Management Program – Required ID – DD Form 2

  • Personnel separated under the Voluntary Separation Incentive (VSI) and Special Separation Benefit (SSB) programs for two years after separation – Required ID – DD Form 2

  • Public Health Service, and National Oceanic and Atmospheric Administration Commissioned Corps. (Current and Retired) – Required ID – DD Form 2, PHS 1866-1 or 1866-3

The offer excludes the following hotels and room types: The Villas at Disney’s Grand Floridian Resort & Spa, The Campsites at Disney’s Fort Wilderness Resort, Disney’s Pop Century Resort, Disney’s Caribbean Beach Resort, 3-bedroom villas and suites in Moderate and Deluxe Resort hotels, Cabins at Copper Creek Villas & Cabins at Disney’s Wilderness Lodge, The Little Mermaid Standard Rooms at Disney’s Art of Animation Resort, Bungalows at Disney’s Polynesian Villas & Bungalows